Next Generation Enrollment’s Call Centers provide a fully customized experience providing enrollment support, technical support and year-round employee advocacy services. Think of Next Generation Enrollment’s (NGE) Call Centers as an extension of your team to handle day-to-day benefits administration. We are your front line to answer questions, get employees enrolled and help with a host of other employee advocacy needs.
Today’s HR teams are facing more challenges than ever before. From ACA rules to changing workforce demographics, the confusion over how to remain effective is causing some communication pile ups. Offensive, defensive, and even special teams tactics are needed to create effective plays in today’s workplace.