ADA, MICHIGAN— October 27, 2014 — Next Generation Enrollment, a full-service benefits administration company, announced today the opening of a new call center in Las Vegas, Nevada, creating up to 50 jobs by 2016.
The call center expansion is necessary to provide support for the company’s growing member and provider services.
After months of testing our capabilities and processing speed, we are officially launching our brand new FSA Next Day Pay service! We’re really excited about this because we will be returning money to our participants even quicker.
The way it works is if a participant submits their entire reimbursement request through the NGE Participant Portal, receipt and all, and they do it by 3PM ET, NGE will adjudicate the claim that same day and the funds will be released the next day, with the exception of Saturday and Sunday; we expect a lot of our FSA/HRA/HSA department but we aren’t yet making them work weekends!
After reviewing some recent case studies on our dependent eligibility audit service, it became very clear that the average client will generate two years worth of benefits administration service fees from one 90 day dependent audit project. Our average client finds 6.2% of audited dependents to be ineligible and this correlates to around 2 years worth of full-service benefits administration fees.
On July 21, 2010, President Barack Obama signed the Dodd-Frank Wall Street Reform and Consumer Protection Act into Federal Law. A component of this legislation, the “Durbin Amendment,” specifically targets the processing transactions originating from debit cards and prepaid cards, this includes HRA, FSA, and HSA benefit cards.
Part of Healthcare Reform is the Patient Center Outcomes Research Institute (PCORI) $1.00 tax per plan participant. For HRA plans with greater than a $500 employer contribution, the employer has to pay this tax on the employees only, not on all plan participants.